Shipping policy

Last updated: [20206.09.26]

Thank you for shopping with Gizly.

This Shipping Policy explains how orders placed through Gizly are processed and delivered.

Order Processing

Orders are processed after payment has been successfully received.

Order processing times may vary depending on the product, availability and fulfilment location.

Estimated processing time: [2~3] business days

Processing times do not include the delivery time.

Shipping Times

Estimated delivery times depend on:

The destination country
The product ordered
The fulfilment warehouse
The shipping method selected
Carrier conditions
Customs or other circumstances outside our control

Estimated delivery information will be provided on the relevant product page, during checkout, or in your order confirmation where available.

Delivery estimates are not guaranteed delivery dates.

Shipping Costs

Shipping charges are calculated and displayed during checkout unless otherwise stated.

Any applicable shipping charges will be shown before you complete your purchase.

Order Confirmation

After placing an order, you will receive an order confirmation by email.

Please check your order details carefully and contact us as soon as possible if you notice an error.

Tracking

Where tracking information is available, it will be provided by email or through your order information.

Please allow some time for tracking information to become active after your order has been dispatched.

Delivery Delays

Delivery may occasionally take longer than estimated because of circumstances such as:

Carrier delays
Severe weather
Customs processing
Incorrect or incomplete delivery information
High-volume periods
Other circumstances outside our reasonable control

If your order appears to be delayed, please contact us at:

[netcreator@outlook.com]

Please include your order number.

Incorrect Address

Customers are responsible for providing accurate delivery information when placing an order.

If an order has not yet been dispatched and you notice an incorrect address, contact us immediately.

We will try to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been dispatched.

International Orders

For orders delivered outside the country in which the order is placed, additional customs duties, taxes or import charges may apply depending on the destination.

Where applicable, such charges may be the responsibility of the customer unless otherwise stated at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost, please contact us at:

[netcreator@outlook.com]

Please provide your order number and, where appropriate, photographs of the damaged packaging or product.

We will review the matter and work with the relevant delivery or fulfilment partner where necessary.

Contact

For shipping questions, please contact:

[netcreator@outlook.com]

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